How Telecom Implements Splunk Helps with Network Optimization

It’s no secret that the data is increasing at a rapid speed in terms of velocity, volume, variety, and variation. As per the International Data Corporation (IDC), the unstructured data category accounts for over 90% of the information used in modern organizations, and its use is growing. There are many kinds of Big Data, and unstructured data machine data is perhaps the fastest-growing, most complicated, and most valuable segment.

If we can store and analyze the data, it will provide invaluable insight into how our products are utilized to manage our business. But, it isn’t easy because there’s so much information collected from many directions arriving at a very rapid rate. To make matters more complex, everything is stored in various formats.

The influx of data poses a problem for IT professionals who manage an array of streams of data. In the telecom field, managing infrastructure such as cell towers and networking equipment is essential for the performance of an enterprise. This article focuses on optimizing network infrastructure at a reputable telecom provider that opted for Splunk to provide operational intelligence. Join this Splunk training today and become an expert.

The Company’s About Page

The client for the project is a telecommunications-based company offering optimization of networks to telecom service providers. The software, which is designed in-house to optimize cell sites, helps telecom companies optimize their networks more efficiently during peak times of usage while also optimizing and changing mobile sites on the web in response to the changing traffic patterns.

Business Problems

Through an optimization system, site owners can count on the dynamic modifications to the network when required. However, the optimization tool did not have an interactive and straightforward interface between the operators with the rule engine. In the absence of a suitable interface for the optimization engine, it was not possible for users to check how the system performed and to adjust settings if it was necessary to alter settings manually.

Solution Installed

They have partnered with the telecom firm to offer a front-end solution for its optimization engine to allow mobile site owners to track the efficiency of optimization processes and modify them across the mobile site’s network. Splunk’s solution can index different log formats generated by the optimization engine and Syslog data generated by the network of cell sites, which allows monitoring both the web and the processes and optimizations the machine is executing.

Splunk was selected because of its ability to quickly index and store unstructured data and an inbuilt alerts engine that allows for custom search rules that trigger specific events. Splunk’s search engine is powerful and lets you extract results efficiently from massive databases while converting results into graphs and diagrams for simple monitoring.

Splunk was the ideal option for this project because it can search for various kinds of data. The customizable alerting engine offered a perfect platform for automating the process in the optimization engine based on the patterns of traffic in Syslog data. Splunk’s built-in maps feature allows Splunk to map each cell site within the network with Latitude and Longitude coordinates. It also displays crucial indicators on the map to determine the most affected locations. They created the Splunk dashboards using XML to analyze the performance of each cell and let operators interface through the optimized engine to control functions manually. Check out this Splunk tutorial for beginners to learn some basics.

business value delivered

  • Effective communication with cell phone operators as well as the optimizing engine.
  • It gives one view of optimization activities by customers’ rule engines.
  • The integration of Splunk’s solution with the customer’s optimization engine allows telecom service providers to meet SLAs and cut downtime for the various segments of their network during peak times of usage.
  • Effective optimization and monitoring of mobile sites’ performance improve the telecom provider’s capability to maintain the network’s full potential, with no interruptions to routine.

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